TERMS AND CONDITIONS
1. Introduction and Acceptance of Terms
These Terms and Conditions (the “Terms”) constitute a legally binding agreement between the operator of drakaris-casino.bet (“Drakaris Casino,” “we,” “us,” or “the Operator”) and any individual who registers an account, accesses, or otherwise makes use of the website or any associated software, applications, or services (the “Player,” “you,” or “User”). By completing the registration process, ticking the acceptance checkbox, or by accessing any part of the domain drakaris-casino.bet, the Player confirms that they have read, understood, and irrevocably agreed to be bound by these Terms in their entirety, together with the Privacy Policy, the Responsible Gambling Policy, and any bonus-specific terms published on the site, each of which is incorporated herein by reference; where a conflict arises between a specific policy and these Terms, the more restrictive provision shall govern, and continued use of the platform following any update to these Terms constitutes renewed acceptance as described in Section 11.
2. License and Regulation
Drakaris Casino is operated under and in accordance with a gaming license issued by an internationally recognised regulatory authority, and all real-money gaming activity conducted through drakaris-casino.bet is subject to the laws, regulatory conditions, and supervisory oversight applicable to that license. A copy of the current licensing certificate, together with the licensor’s registration number, is made available upon request to any Player and is displayed in the footer of the website.
The Operator does not represent that the services offered through drakaris-casino.bet are lawful in every province, territory, or country from which a Player may attempt to access the platform. Residents of Canada access and use the platform on the basis that online gaming through an operator licensed outside of a Canadian provincial framework is permitted under the laws of their province of residence; it remains the sole responsibility of each Player to verify, prior to registration, that participation in the games offered is lawful in their place of residence. The Operator reserves the right to restrict, suspend, or decline service to residents of any province, state, or jurisdiction at its sole discretion and without prior notice.
3. Registration and Eligibility
Registration is open exclusively to natural persons who have reached at least eighteen (18) years of age or the legal age of majority in their province or territory of residence, whichever is higher, and each individual may hold no more than one (1) active account with Drakaris Casino, regardless of the email address, payment instrument, or device used; a Player must supply their full legal name, date of birth, residential address, and a valid means of contact at the time of registration and warrants that all information submitted is accurate, current, and complete for the duration of the account’s existence, and where the Operator determines, at its sole discretion, that a Player has registered more than one account, has submitted false, misleading, or incomplete information, or is otherwise ineligible, it shall be entitled to suspend or permanently close the account or accounts in question and to void, forfeit, or withhold any funds, winnings, or bonuses associated therewith, without liability to the Player.
4. Identity Verification (KYC)
In accordance with applicable anti-money-laundering and know-your-customer obligations, the Operator requires Players to submit a valid government-issued photographic identification document (such as a passport, driver’s licence, or provincial identity card) together with proof of current residential address dated within the preceding ninety (90) days (such as a utility bill or bank statement), and, where relevant, proof of the ownership and source of funds used for deposits; verification is mandatory prior to the processing of any withdrawal request exceeding CAD 500, may be requested at any earlier stage where the Operator’s fraud-monitoring systems flag activity as unusual or suspicious, and, pending satisfactory completion of this process, the Operator reserves the right to place a temporary hold of up to fourteen (14) business days on the affected account, during which deposits may be permitted but withdrawals will not be released.
5. Bonuses and Promotions
All bonuses, free spins, cashback offers, and other promotional incentives made available on drakaris-casino.bet are subject to the specific terms published alongside each offer at the time it is issued, in addition to the general conditions set out below.
- Welcome package: up to CAD 1,000 across the first three (3) deposits, plus 150 free spins, subject to a wagering requirement of 35x the combined deposit and bonus amount.
- Minimum qualifying deposit for any bonus offer: CAD 20, unless a higher threshold is stated in the specific promotion.
- Maximum single bet permitted while a bonus balance is active: CAD 10 per round; wagers placed in excess of this limit may result in forfeiture of the bonus and any associated winnings.
- Wagering requirements must be completed within thirty (30) days of the bonus being credited; any unused bonus funds and related winnings are automatically removed from the account upon expiry.
- Bonus funds and free spin winnings are non-transferable and may not be exchanged for cash prior to the fulfilment of the applicable wagering requirement.
The Operator prohibits any form of bonus abuse, including but not limited to the use of multiple accounts to claim a single offer, the exploitation of low-volatility games to complete wagering requirements with minimal risk, coordinated betting between two or more accounts intended to hedge or guarantee outcomes, and any other pattern of play that the Operator’s risk and compliance team determines to be inconsistent with the ordinary spirit of the offer. The Operator reserves the right, at its sole and absolute discretion, to modify the terms of any promotion, to withdraw an offer prior to its stated expiry, or to void bonus funds and associated winnings where abuse is suspected, in each case without prior notice and without obligation to provide reasons.
6. Deposits and Withdrawals
Drakaris Casino accepts deposits from Canadian Players through Interac e-Transfer, Visa and Mastercard credit or debit cards, and a range of supported cryptocurrencies including Bitcoin and Ethereum, with a minimum deposit of CAD 10 per transaction and no maximum deposit limit other than any limit voluntarily set by the Player under Section 8; withdrawal requests are processed within one (1) to three (3) business days for e-wallet and cryptocurrency methods and within three (3) to seven (7) business days for card and bank transfers, subject to prior completion of identity verification under Section 4, and, in accordance with the same-method principle, withdrawals will be returned to the payment instrument originally used to fund the account up to the value of the corresponding deposit, with any remaining balance paid out via an alternative method nominated by the Operator; the Operator accepts no liability for delays, fees, or losses arising from the acts or omissions of banks, payment processors, blockchain networks, or other third-party financial intermediaries that lie outside its direct control.
7. Rules of Use and Prohibited Conduct
The Player agrees not to create or operate more than one account, not to use automated software, scripts, bots, or any other artificial means to place wagers or interact with the platform, not to exploit software errors, payout irregularities, or technical malfunctions for personal gain, and not to engage in collusion, chip dumping, arbitrage betting, or any other form of coordinated manipulation of game outcomes, whether alone or in concert with other Players; any breach of this Section shall entitle the Operator to permanently close the account or accounts involved and to confiscate all funds, winnings, and bonuses held therein, in addition to any other remedy available to the Operator at law, and the Operator further reserves the right to report confirmed instances of fraud or manipulation to relevant regulatory or law-enforcement authorities.
8. Responsible Gambling
Drakaris Casino is committed to supporting responsible play and provides tools that allow a Player to set daily, weekly, or monthly deposit and loss limits, to impose a temporary cooling-off period of twenty-four (24) hours to thirty (30) days, or to request permanent self-exclusion, which, once activated, cannot be reversed for a minimum period of twelve (12) months; Players experiencing difficulty controlling their gambling behaviour are encouraged to contact the Operator’s support team or an independent support organisation such as the Responsible Gambling Council, and the Player acknowledges that gambling involves an inherent risk of financial loss, that no game outcome, strategy, or system offered on the platform provides any guarantee of profit, and that all wagers are placed entirely at the Player’s own risk.
9. Privacy and Data Protection
The Operator collects, processes, and stores personal data submitted by Players in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy legislation, and such data is used solely for the purposes of account administration, identity verification, fraud prevention, regulatory compliance, and, where consent has been given, marketing communications; the Player retains the right to request access to the personal data held by the Operator, to request correction of inaccurate data, and to request deletion of their data subject to the Operator’s legitimate obligation to retain certain records for anti-money-laundering and audit purposes for a minimum period of five (5) years following account closure, and any such request may be submitted through the contact channel identified in Section 12.
10. Limitation of Liability
To the maximum extent permitted by applicable law, the Operator, its directors, officers, employees, licensors, and payment partners shall not be liable for any direct or indirect financial loss incurred through participation in games offered on drakaris-casino.bet, for any interruption, delay, error, or unavailability of the platform arising from technical failure, maintenance, or events beyond the Operator’s reasonable control, or for any loss, damage, or inconvenience arising from the acts, omissions, or service failures of third-party payment processors, software providers, telecommunications carriers, or other external service providers upon which the platform relies; nothing in this Section shall exclude or limit liability that cannot lawfully be excluded or limited under the laws of Canada.
11. Amendments to These Terms
The Operator reserves the right to amend, update, or replace any provision of these Terms at any time and at its sole discretion, without prior individual notice to Players; such amendments take effect immediately upon publication of the revised Terms on drakaris-casino.bet, and the continued use of the account or the platform by the Player following the date of publication constitutes the Player’s binding acceptance of the amended Terms. Players are advised to review this page periodically; the “Last revised” date at the top of this document indicates the most recent effective amendment.
12. Anti-Money Laundering and Fraud Prevention
The Operator maintains transaction-monitoring controls designed to detect patterns consistent with money laundering, terrorist financing, or fraud, including irregular deposit-and-withdrawal cycles, structuring of transactions to avoid verification thresholds, and the use of payment instruments not registered in the Player’s own name. Where such patterns are identified, the Operator may suspend an account, decline to process a withdrawal, request additional source-of-funds documentation, or, where legally required, report the activity to the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) or another competent authority, and no interest shall accrue on funds held pending such an investigation.
13. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the licensing jurisdiction under which Drakaris Casino operates, without regard to conflict-of-laws principles. Any dispute arising out of or in connection with these Terms or the use of the platform that cannot be resolved through the Operator’s internal complaints procedure shall be referred to the alternative dispute resolution service designated by the Operator’s licensor, and nothing in this Section is intended to displace any mandatory consumer-protection right available to a Player under the law of their province of residence.
14. Contact Information
Questions concerning these Terms, account verification, or responsible gambling tools may be directed to the Drakaris Casino support team at [email protected], available twenty-four (24) hours a day, seven (7) days a week through the live-chat function on drakaris-casino.bet, or by written correspondence to the registered address of the Operator published in the site footer.